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Horror Stories, Pt. 2
The idea of getting caught while mystery shopping is one circle of hell, but the other is uncovering something you wished you didn’t. Having to report about an employee doing something they shouldn’t be doing is another circle of the pit of darkness. My mother owned a bar in California and I used to have…
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Flying Under the Radar
Getting caught might possibly be one of a mystery shopper’s worst fears. “Hey, aren’t you a mystery shopper?” “Who, moi?” “Yeah, you. You’re acting very suspicious.” “Why, I have absolutely no idea what you are talking about. Can you tell me where the restroom is?” The fear is real. The secret is to not appear…
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Why All the Mystery Around Secret Shopping?
Shhh. Don’t make eye contact. Pretend you are not reading this. Look around. Stretch. Good. You look very natural. That’s very good. The goal is to not stand out, not get noticed. Be average – even boring. Be very quiet. Don’t talk much. There. Now you’re getting it. Now that no one is paying you…