Getting caught might possibly be one of a mystery shopper’s worst fears. “Hey, aren’t you a mystery shopper?” “Who, moi?” “Yeah, you. You’re acting very suspicious.” “Why, I have absolutely no idea what you are talking about. Can you tell me where the restroom is?” The fear is real. The secret is to not appear…

Shhh. Don’t make eye contact. Pretend you are not reading this. Look around. Stretch. Good. You look very natural. That’s very good. The goal is to not stand out, not get noticed. Be average – even boring. Be very quiet. Don’t talk much. There. Now you’re getting it. Now that no one is paying you…